Help & Support

Do You Have Any Questions? Read Our FAQs Section and Feel Free to Ask

At Ultra-Sim, we do not charge an activation fee.

Our high-speed data will always attempt 5G • 4G LTE speeds, but certain locations or network conditions will render 5G • 4G LTE unavailable. Your network speed will be dependent on your location, coverage and device.

After the allotted 5G • 4G LTE data is exhausted, data speeds will be slowed. Further throttling may occur for heavy data users. For any questions about data speed, please refer to our Terms and Conditions.

5G is the fifth generation of wireless network technology that will deliver faster download speeds and enhanced connectivity, providing us the potential to experience new, innovative technologies, and transform the way we live, work, and play.